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FAQ

CATEGORIES
General
SIA Door Supervisor Training
SIA CCTV Operator Training
Emergency First Aid at Work Training
SIA Security Guard Top Up Training
SIA Door Supervisor Top Up Training
SIA Close Protection Training
SIA Licence Application Support

1 . What documents do I need to bring when I attend?

You will need one of the following, Passport ID (Any Nationality), UK Driving Licence (Full or Prov) or a UK Birth Certificate as a Group A document. You will also need 2 proofs of address such as a Bank Statement, Utility Bill, Government/NHS letters and 1 Passport size photo. 

2 . What if I cannot bring a Passport size photo?

If you have trouble getting your passport size photo, we have a Passport photo service available within our building. You can get your photos done on the day for £5.00.

3 . What if I fail my SIA security course exams?

If you fail any of your exams, do not worry. We offer FREE unlimited exam re-sits as standard. You can re-sit your exams as many times as you like until you pass! We guarantee that we will help you gain your qualification. Unlike many training providers we do not charge extra for re-sitting your exams. 

4 . How long does it take to get results?

Results are provided by the Examining Body within 10 working days. As soon as the results are available to us, we will send you a notification by SMS and by email.

 

5 . When will I get my Certificate?

The amazing thing is that we provide your Certificate at the same time as your results when you pass! We provide an electronic certificate that is authenticated by the examining body. Avoid delays waiting further weeks for your certificate to arrive. e-Certificates are emailed in PDF format and you can save the file or email the certificate directly to employers.

6 . Are the courses you provide recognised by the SIA?

Yes. Our SIA courses are regulated by the SIA and the Awarding Body. We provide genuine qualifications that are recognised by the SIA to gain your SIA Licence successfully.

You will find our details on the list of approved centres on the government website here.

7 . Does the course fee include the SIA licence badge?

No. The course fee that you pay us is only for the qualification that we provide. You will receive the full training and certificate when you pass. The SIA Licence fee is payable to the SIA via the Post Office once you have passed the course and then completed the SIA application.

8 . I don't know what I am doing. Do you provide full support to help me?

Yes. We have over 10 years of experience providing SIA qualifications to individuals. Rest assured that our staff are fully trained and knowledgable in order to provide you with the right advice, support and guidance throughout your training programme. Once you have completed the course, we will advise you on how to apply for your SIA Licence to work in the security sector. We are always available to provide advice and answer any questions you may have.

9 . Once I have booked a course on your website, what happens next?

Once you have booked a course on a website and paid a deposit, you will receive an email confirmation about your booking. You will also have created log in details which you can then use to log into your account on our website and download information about your course and learning material related to your training.

The email will confirm the date of attendance, what to bring along with map and directions and documents to help you prepare before attending. Our information pack will answer your questions.